Skip to main content

AI workshop for practice teams

Half a day for your practice team: Using AI to prepare phone calls, letters, patient information and quality management, with tasks from your everyday work and clear rules.

½day
4parts
2ways: on site or online

How it works

  1. 01How AI worksStrengths, limits and what should never go into an AI
  2. 02Reception and phonePhone scripts, reply templates, recall and reminder texts
  3. 03Letters and informationLetters to health insurers and patients, patient information in plain language, notices
  4. 04Rules for your practiceApproved tools, medical confidentiality, data protection and the EU AI Act

What you take away

  • Tested templates for phone calls, letters and patient information
  • Draft texts for rotas, quality management and job adverts
  • A draft of rules for using AI in your practice
  • A certificate of attendance for each person

Who it is for

  • Doctors and therapists
  • Medical and dental assistants
  • Practice management and medical care centre management

On site in your practice or online, ideally outside consultation hours. No prior knowledge needed. The exercises use no real patient data. In German or English.

Common questions

How long does the AI workshop for practice teams last?

Half a day, in four parts: How AI works, reception and phone, letters and information, and rules for your practice.

Do we work with patient data in the workshop?

No. The exercises use made-up or anonymised examples. How patient data can later be processed safely is part of the workshop.

Does our practice have to train the team in AI?

Under Article 4 of the EU AI Act, anyone who uses AI must take measures that support the development of the AI literacy of the team. No specific course is required, and a workshop for the whole team is an obvious measure.

Do we need prior knowledge?

No. The workshop starts with the basics and works with tasks from your everyday practice.

Is there proof of attendance?

Yes. Each person receives a certificate of attendance with the date and content. It documents the measures taken in your practice.

Does the workshop take place on site or online?

Both are possible, on site in your practice ideally outside consultation hours. lindenbrook is based in Oberursel near Frankfurt am Main.

In which language is the workshop held?

In German or English, whichever suits your team.

What does the workshop cost?

Prices are not on the website. When you ask, we give you the order of magnitude, and the offer then states a fixed price.